Guest Experience Associate - Front Desk

Equity LifeStyle Properties, Inc.; Big Pine Key (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental & vision plans

401(k) employer match

Paid vacations, holidays & sick time

Job summary

Equity LifeStyle Properties, Inc. is seeking a Front Desk Clerk in Big Pine Key, Florida. This role focuses on delivering outstanding guest and resident experiences through friendly, professional service, accurate information, and a welcoming front desk presence.

You will handle payments and deposits, process reservations, run reports, and coordinate with the Property Manager to address inquiries promptly. The position emphasizes customer service, faultless records, and a positive,

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as property liaison, providing guests and residents with information in person and over the phone.
• Process payments, deposits & make reservations.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with the Property Manager and communicate inquiries promptly.
• Prioritize customer satisfaction, address conflicts and resolve issues quickly.

Skills

Customer service

Communication skills

Organization

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. is seeking a Front Desk Clerk in Big Pine Key, Florida. This role focuses on delivering outstanding guest and resident experiences through friendly, professional service, accurate information, and a welcoming front desk presence.

You will handle payments and deposits, process reservations, run reports, and coordinate with the Property Manager to address inquiries promptly. The position emphasizes customer service, faultless records, and a positive,