Front Desk & Guest Experience Specialist

Equity Lifestyle Properties; Nokomis (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) employer match

Paid vacations and holidays

Sick time

Job summary

Equity Lifestyle Properties in Nokomis, Florida, is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences at our resort communities. You will be the friendly face handling inquiries, payments, and office tasks with accuracy.

The role emphasizes reliable customer service, strong organizational skills, and the ability to learn new systems in a fast-paced environment. We offer a comprehensive benefits package and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service experience preferred.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Attention to detail

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

Equity Lifestyle Properties in Nokomis, Florida, is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences at our resort communities. You will be the friendly face handling inquiries, payments, and office tasks with accuracy.

The role emphasizes reliable customer service, strong organizational skills, and the ability to learn new systems in a fast-paced environment. We offer a comprehensive benefits package and opportunities for growth.