Guest Experience Specialist — Front Desk

Equity LifeStyle Properties; Arcadia (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) matching

Paid time off

Job summary

Equity LifeStyle Properties seeks a Front Desk Clerk in Arcadia, FL to deliver exceptional guest and resident service. You will act as a liaison, handle payments, run reports, and coordinate with the Property Manager to address inquiries promptly.

Required: high school diploma and 1+ year in customer service, plus strong organization and computer skills. A comprehensive benefits package is offered with medical, dental, vision, 401(k) matching andpaid time off.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organization

Attention to detail

Computer literacy

Education

High school diploma

Job description

Equity LifeStyle Properties seeks a Front Desk Clerk in Arcadia, FL to deliver exceptional guest and resident service. You will act as a liaison, handle payments, run reports, and coordinate with the Property Manager to address inquiries promptly.

Required: high school diploma and 1+ year in customer service, plus strong organization and computer skills. A comprehensive benefits package is offered with medical, dental, vision, 401(k) matching andpaid time off.