Guest Experience Champion — Flexible Hours

Target; New Albany (IN); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is seeking a Guest Advocate in New Albany, IN to deliver an easy and inspiring guest experience. You will greet guests, help locate items, resolve issues, and promote services like Order Pick-Up and Drive Up while maintaining high service standards.

You will participate in ongoing training and work a flexible schedule, including nights and weekends. Strong communication, attention to detail, and teamwork are essential for success in this active retail role.

Qualifications

• Effective communication with guests and team members.
• Welcoming, helpful attitude toward guests and colleagues.
• Attention to detail while prioritizing tasks.
• Willing to educate guests about products and services.
• Ability to operate handheld scanners and POS devices.
• Ability to work independently and in a team.
• Remain focused in a fast-paced environment and manage multiple tasks.

Responsibilities

• Create an easy, inspiring guest experience by greeting guests and assisting with needs.
• Help guests find items and resolve issues for a smooth shopping experience.
• End every transaction with a sincere thank you.
• Support peers and maintain a positive attitude across the team.
• Explain and promote current promos, store events and Target App features.
• Assist with enrollment and login for Target Loyalty programs.
• Scan and bag items efficiently while adhering to safety standards.
• Be flexible with schedules including nights, weekends and holidays.

Skills

Guest interaction

Effective communication

Attention to detail

Customer education

Multifrequency device use

Independent work

Team collaboration

Problem solving

Tools

Handheld scanners

Point-of-sale systems

Job description

Target is seeking a Guest Advocate in New Albany, IN to deliver an easy and inspiring guest experience. You will greet guests, help locate items, resolve issues, and promote services like Order Pick-Up and Drive Up while maintaining high service standards.

You will participate in ongoing training and work a flexible schedule, including nights and weekends. Strong communication, attention to detail, and teamwork are essential for success in this active retail role.