Guest Experience Agent — Growth & Benefits

Raines Company; Columbus (MS); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Medical/Dental/Vision benefits

401K

Generous PTO program

Opportunities for career advancement

Job summary

A leading hospitality firm in Columbus, Mississippi is seeking a Front Desk Agent. This role involves greeting guests, managing inquiries, and ensuring a high level of customer satisfaction. Ideal candidates will have experience in customer service or hospitality, and a high school diploma is required. The company offers comprehensive benefits and a supportive culture focused on advancement opportunities. Join a winning team where your talent can shine!

Qualifications

• Minimum High school diploma, GED or equivalent.
• Experience in customer service or similar positions.
• Hospitality experience preferred.

Responsibilities

• Greet guests courteously and efficiently.
• Handle inquiries and reservations accurately.
• Resolve guest complaints promptly and efficiently.
• Build strong relationships with all departments.
• Ensure safety by following check-in and security procedures.

Skills

Customer service

Microsoft 365 proficiency

Problem-solving

Communication

Education

High school diploma or GED

Job description

A leading hospitality firm in Columbus, Mississippi is seeking a Front Desk Agent. This role involves greeting guests, managing inquiries, and ensuring a high level of customer satisfaction. Ideal candidates will have experience in customer service or hospitality, and a high school diploma is required. The company offers comprehensive benefits and a supportive culture focused on advancement opportunities. Join a winning team where your talent can shine!