Guest Experience Specialist - Flexible Hours & Growth

Hilton Garden Inn Oxford AL; Oxford (AL); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

401(k)

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Access to earned wages before payday

$250 referral bonus

Regular opportunities for bonuses

Job summary

A hospitality establishment in Oxford, AL is seeking friendly and organized individuals for guest service positions. Responsibilities include efficiently checking in guests, addressing inquiries, and ensuring high service levels. Candidates should possess strong communication skills, organizational abilities, and a keen sense for customer satisfaction. This position offers flexible shifts and opportunities for growth within a supportive team. Join us and help create enjoyable experiences for our guests!

Qualifications

• Highly organized and efficient.
• Thorough knowledge of guest service and satisfaction required.
• Good verbal and written communication skills are necessary.
• Team environment experience with leadership skills is important.
• Basic computational and computer abilities are necessary.

Responsibilities

• Ensure guests are treated efficiently and courteously.
• Address all guest concerns and ensure follow up.
• Maintain room inventory status for optimal revenue.
• Supervise bell staff for efficient guest services.

Skills

Organizational skills

Customer service knowledge

Communication skills

Team leadership

Basic computational ability

Basic computer skills

Job description

A hospitality establishment in Oxford, AL is seeking friendly and organized individuals for guest service positions. Responsibilities include efficiently checking in guests, addressing inquiries, and ensuring high service levels. Candidates should possess strong communication skills, organizational abilities, and a keen sense for customer satisfaction. This position offers flexible shifts and opportunities for growth within a supportive team. Join us and help create enjoyable experiences for our guests!