Guest Experience Specialist — Create Memorable Moments

Build-A-Bear Workshop; Charleston (WV); On-site; USD 17,000 - 22,000; Part time

Job summary

Build-A-Bear Workshop is seeking Bear Builder associates who are friendly, guest-focused and team-oriented to create memorable experiences for guests. No prior experience required, just a positive attitude and willingness to learn.

You will assist guests in personalizing furry friends, engage with guests with enthusiasm, uphold brand standards, and foster a warm, inclusive store atmosphere. The role involves standing, walking, and occasional lifting up to 25 pounds in mall settings.

Qualifications

• High school diploma or GED required.
• Associate’s degree preferred.
• Customer-service experience a plus.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions.
• Uphold operational standards and guidelines to ensure a cohesive guest experience.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Teamwork

Communication

Flexibility

Enthusiasm

Education

High school diploma or GED

Job description

Build-A-Bear Workshop is seeking Bear Builder associates who are friendly, guest-focused and team-oriented to create memorable experiences for guests. No prior experience required, just a positive attitude and willingness to learn.

You will assist guests in personalizing furry friends, engage with guests with enthusiasm, uphold brand standards, and foster a warm, inclusive store atmosphere. The role involves standing, walking, and occasional lifting up to 25 pounds in mall settings.