Guest Experience Associate - Create Memorable Moments

Build-A-Bear Workshop; St. Louis (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Build-A-Bear Workshop in a bustling retail setting seeks Bear Builder associates who are friendly, easy-going, and team-focused to engage guests and help craft memorable experiences.

Provide top-notch guest service, foster a warm atmosphere, and ensure every guest leaves satisfied. You will work with the team to meet brand standards and adapt to a dynamic store environment, lifting up to 25 pounds as needed.

Qualifications

• High school diploma or GED equivalent.
• Associate's degree in business, management, or related field preferred.
• Customer-focused and strong interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Provide exceptional guest service by assisting guests in creating personalized products.
• Actively engage with guests showing enthusiasm for the brand.
• Create a warm atmosphere, ensuring guests leave satisfied with their experience.
• Uphold brand standards and store guidelines for a cohesive guest experience.
• Be dependable, engaged, and helpful as part of a strong team.

Skills

Guest service

Teamwork

Communication

Education

High school diploma or GED

Associate's degree in business/related field

Job description

Build-A-Bear Workshop in a bustling retail setting seeks Bear Builder associates who are friendly, easy-going, and team-focused to engage guests and help craft memorable experiences.

Provide top-notch guest service, foster a warm atmosphere, and ensure every guest leaves satisfied. You will work with the team to meet brand standards and adapt to a dynamic store environment, lifting up to 25 pounds as needed.