Guest Experience Specialist - Create Memorable Moments

Build-A-Bear Workshop; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop in Memphis, TN is seeking Bear Builder associates who are fun, easy-going, and team-oriented. You will engage with guests to help create personalized furry friends and deliver a memorable experience in a fast-paced retail setting.

Responsibilities include providing exceptional guest service, maintaining brand standards, and creating a warm atmosphere. This role requires a high school diploma or GED, a friendly attitude, and the ability to lift more than 25 pounds during

Qualifications

• High school diploma or GED required.
• Associate's degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Teamwork

Communication

Interpersonal skills

Education

High school diploma or GED

Associate's degree in business or related field

Job description

Build-A-Bear Workshop in Memphis, TN is seeking Bear Builder associates who are fun, easy-going, and team-oriented. You will engage with guests to help create personalized furry friends and deliver a memorable experience in a fast-paced retail setting.

Responsibilities include providing exceptional guest service, maintaining brand standards, and creating a warm atmosphere. This role requires a high school diploma or GED, a friendly attitude, and the ability to lift more than 25 pounds during