Guest Experience Specialist

Build-A-Bear Workshop; Oxon Hill (MD); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Monthly bonus

Benefits package

Job summary

Build-A-Bear Workshop is seeking enthusiastic Bear Builders to provide exceptional guest service as they assist guests in personalizing furry friends and creating memorable experiences.

Candidates should be available to engage with guests, maintain brand standards, and contribute to a warm, inclusive environment. A strong team mindset and reliability are essential for success in this role.

Qualifications

• High school diploma or GED equivalent.
• Associate’s degree in business, management, or a related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Education

High school diploma or GED equivalent

Associate’s degree in business, management, or a related field

Job description

Build-A-Bear Workshop is seeking enthusiastic Bear Builders to provide exceptional guest service as they assist guests in personalizing furry friends and creating memorable experiences.

Candidates should be available to engage with guests, maintain brand standards, and contribute to a warm, inclusive environment. A strong team mindset and reliability are essential for success in this role.