Guest Experience Specialist

Build-A-Bear Workshop; Springfield (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop is seeking Bear Builder associates to join our store team. You will assist guests in creating personalized furry friends and provide memorable service, actively engaging with guests to show our brand enthusiasm.

The role emphasizes a warm, inclusive atmosphere and dependable teamwork in a busy retail environment. You'll work to meet brand standards, contribute to store objectives, and handle physical tasks typical of retail, including lifting >25 pounds and standing through

Qualifications

• High school diploma or GED equivalent.
• Associate's degree preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions.
• Uphold operational excellence by meeting brand standards and guidelines.
• Strong team commitment; be dependable, engaged, and helpful.

Education

High school diploma or GED

Associate's degree in business, management, or related field

Job description

Build-A-Bear Workshop is seeking Bear Builder associates to join our store team. You will assist guests in creating personalized furry friends and provide memorable service, actively engaging with guests to show our brand enthusiasm.

The role emphasizes a warm, inclusive atmosphere and dependable teamwork in a busy retail environment. You'll work to meet brand standards, contribute to store objectives, and handle physical tasks typical of retail, including lifting >25 pounds and standing through