Guest Experience Specialist - Beauty Services

Ulta; Stafford Township (NJ); Presencial; USD 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Benefits package

Descripción de la vacante

Ulta Beauty in New Jersey is hiring a Guest Coordinator to engage with guests, promote salon services, and support the Experience Manager and Assistant Services Manager. You will handle phone and in-store interactions, schedule appointments, process sales, and contribute to a welcoming, high-service environment.

The ideal candidate has a high school diploma (preferred), at least 1 year of relevant experience, and comfort with basic technology (POS systems, Apple devices, service booking tools).

Formación

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience.
• Proficient with basic technology (POS, Apple devices, Services Booking System).

Responsabilidades

• Contribute to meeting store goals related to retail and service sales, guest loyalty, and omni-channel sales.
• Provide exceptional guest service by greeting guests in-store and addressing their needs.
• Handle sales, refunds and exchanges.
• Support services team by answering salon calls, managing booking system, and coordinating appointments and events.

Conocimientos

Sales excellence

Customer relationships

Strong communication

Troubleshooting

Independence & teamwork

Technology proficiency

Educación

High school diploma (preferred)

Herramientas

POS system

Apple devices

Services Booking System

Descripción del empleo

Ulta Beauty in New Jersey is hiring a Guest Coordinator to engage with guests, promote salon services, and support the Experience Manager and Assistant Services Manager. You will handle phone and in-store interactions, schedule appointments, process sales, and contribute to a welcoming, high-service environment.

The ideal candidate has a high school diploma (preferred), at least 1 year of relevant experience, and comfort with basic technology (POS systems, Apple devices, service booking tools).