Beauty Guest Experience Specialist

Ulta Beauty, Inc.; The Colony (TX); In loco; USD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

Ulta Beauty is seeking a Guest Coordinator to engage with guests, promote services, and support the Experience Manager and Assistant Services Manager. The role focuses on performance, people, and process to deliver exceptional guest experiences both in-store and over the phone.

You will handle appointments, assist with bookings, upsell services, and ensure adherence to safety and store policies. A high school diploma is preferred and at least one year of relevant experience is expected.

Competenze

• High school diploma preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience.

Mansioni

• Promote Ulta Beauty services through guest interactions and bookings.
• Handle sales, refunds, and exchanges while delivering exceptional guest service.
• Support services team with scheduling, guest records, and events.
• Build the services business by informing guests of promotions and inviting them to try services.
• Maintain compliance with policies, procedures, and safety standards.

Conoscenze

Sales skills

Customer relations

Communication

Troubleshooting

Teamwork

Tech literacy

Formazione

High school diploma preferred

Strumenti

Point of Sale system

Apple devices

Services Booking System

Descrizione del lavoro

Ulta Beauty is seeking a Guest Coordinator to engage with guests, promote services, and support the Experience Manager and Assistant Services Manager. The role focuses on performance, people, and process to deliver exceptional guest experiences both in-store and over the phone.

You will handle appointments, assist with bookings, upsell services, and ensure adherence to safety and store policies. A high school diploma is preferred and at least one year of relevant experience is expected.