Guest Experience Coordinator (Salon & Services)

Ulta Beauty, Inc.; Edgewater (NJ); On-site; USD 23,000 - 34,000; Full time

Job summary

The Guest Coordinator role at Ulta Beauty in Edgewater, NJ is to engage guests in-person and by phone, promote salon services and retail products, and deliver an outstanding guest experience. You will support the Experience Manager and Assistant Services Manager, handle bookings, greet guests, and drive service sales.

A high school diploma and 1 year of relevant experience are preferred. Strong communication and relationship-building skills are essential for success in this role at Ulta Beauty.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience.
• Strong sales and customer service orientation.
• Ability to learn salon services and product knowledge.

Responsibilities

• Meet or exceed store sales and service goals.
• Provide exceptional guest service in salon and store.
• Answer salon phone calls and manage bookings.
• Promote services and promotions to guests.
• Maintain store and salon cleanliness and safety.

Skills

Sales

Customer relationships

Communication skills

Troubleshooting

Teamwork

Independent work

Education

High school diploma

Tools

POS system

Apple devices

Service booking system

Job description

The Guest Coordinator role at Ulta Beauty in Edgewater, NJ is to engage guests in-person and by phone, promote salon services and retail products, and deliver an outstanding guest experience. You will support the Experience Manager and Assistant Services Manager, handle bookings, greet guests, and drive service sales.

A high school diploma and 1 year of relevant experience are preferred. Strong communication and relationship-building skills are essential for success in this role at Ulta Beauty.