Guest Experience Coordinator - Beauty Services

Ulta Beauty, Inc.; Mobile (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator to engage guests in-store and by phone, promote salon and retail services, and support the services team with bookings and guest flow. A focus on exceptional service and knowledge of products is required to drive sales and guest satisfaction.

The role emphasizes teamwork, flexible scheduling, and adherence to store procedures. Prior retail or salon experience is valued, with a high school diploma preferred.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent education.
• Proficient with basic technology and sales/service knowledge.

Responsibilities

• Engage with guests in-store and over the phone to promote services and products.
• Handle sales, refunds, and exchanges with courtesy.
• Support service providers by managing bookings and guest flow.

Skills

POS systems

Sales skills

Customer relationships

Communication

Independent work

Team player

Education

High School Diploma

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty is seeking a Guest Coordinator to engage guests in-store and by phone, promote salon and retail services, and support the services team with bookings and guest flow. A focus on exceptional service and knowledge of products is required to drive sales and guest satisfaction.

The role emphasizes teamwork, flexible scheduling, and adherence to store procedures. Prior retail or salon experience is valued, with a high school diploma preferred.