Guest Experience Coordinator

Ulta Beauty; Paramus (NJ); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty in Paramus, NJ is seeking a Guest Coordinator to engage with guests, promote salon services, and support the Experience Manager and Assistant Services Manager. You will help manage bookings, assist with events, and deliver a robust 360° guest experience.

The role requires strong sales/service skills, comfort with technology, and a flexible schedule including weekends. Full-time employees receive paid time off and comprehensive benefits.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent.
• Strong guest service knowledge.

Responsibilities

• Drive retail and service sales through guest engagement.
• Handle sales, refunds and exchanges.
• Assist services team with bookings and guest flow.
• Promote current promotions and events to guests.
• Maintain store and salon cleanliness and safety standards.

Skills

Tech proficiency

Sales competency

Customer relationships

Communication skills

Troubleshooting

Teamwork

Education

High school diploma preferred

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty in Paramus, NJ is seeking a Guest Coordinator to engage with guests, promote salon services, and support the Experience Manager and Assistant Services Manager. You will help manage bookings, assist with events, and deliver a robust 360° guest experience.

The role requires strong sales/service skills, comfort with technology, and a flexible schedule including weekends. Full-time employees receive paid time off and comprehensive benefits.