Guest Experience Specialist - Bakery

Nothing Bundt Cakes; Mishawaka (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Nothing Bundt Cakes is seeking a friendly Guest Service Representative in Mishawaka, IN to create memorable experiences for guests. You will greet visitors, explain cake options, and process orders at the register with accuracy and warmth.

You’ll upsell add-ons, maintain a clean display, and support the team with a positive, can-do attitude in a fast-paced bakery environment. Part-time shifts are available.

Qualifications

• Must be 16 years of age or older.
• No formal education or work experience required; experience is a plus.

Responsibilities

• Greet walk-in and phone guests warmly to assess needs.
• Educate guests on cake options, sizes, and pricing.
• Suggest add-ons (balloons, cards) to complete celebrations.
• Process orders accurately using the POS system.
• Maintain clean, visually appealing bakery displays and restock.
• Adhere to health, safety, and dress code policies.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

POS system / cash handling

Stand for long periods

Education

No specific education required

Tools

POS system

Job description

Nothing Bundt Cakes is seeking a friendly Guest Service Representative in Mishawaka, IN to create memorable experiences for guests. You will greet visitors, explain cake options, and process orders at the register with accuracy and warmth.

You’ll upsell add-ons, maintain a clean display, and support the team with a positive, can-do attitude in a fast-paced bakery environment. Part-time shifts are available.