Guest Experience Specialist

Extended Stay America; San Diego (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

401(k) Savings Plan

Paid Time Off

Job summary

Extended Stay America in San Diego is looking for a Guest Services Representative (GSR) to provide exceptional service to guests by assisting with check-ins and check-outs, responding to requests, and maintaining a clean work environment. Successful candidates will excel in communication, service quality, and organization.

The position demands a high school diploma or GED and offers weekly pay along with various benefits including medical, dental, and 401(k) savings plan.

Qualifications

• Understand and communicate in English proficiently.
• Proficient operation of the property management system technology.
• Ability to manage problems and address guest-related issues.

Responsibilities

• Assist guests with check-in and check-out processes.
• Respond to guest requests and resolve issues promptly.
• Maintain cleanliness in guest areas and comply with safety guidelines.

Skills

English proficiency

Customer service

Cash handling

Problem-solving

Education

High school diploma or GED

Tools

Property management system technology

Job description

Extended Stay America in San Diego is looking for a Guest Services Representative (GSR) to provide exceptional service to guests by assisting with check-ins and check-outs, responding to requests, and maintaining a clean work environment. Successful candidates will excel in communication, service quality, and organization.

The position demands a high school diploma or GED and offers weekly pay along with various benefits including medical, dental, and 401(k) savings plan.