Guest Experience Specialist

Extended Stay America; Temecula (CA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

Extended Stay America is looking for a dedicated Guest Services Representative (GSR) in Temecula, California, to provide exceptional guest experiences. The GSR will assist guests with check-in and check-out, manage payments, and maintain the front office area while adhering to company policies.

The ideal candidate should have a high school diploma or GED, excellent English proficiency, and problem-solving skills to address guest-related issues. Join our team to enjoy competitive wages and a supportive working environment.

Qualifications

• High School Diploma or GED, or related experience.
• Able to communicate effectively in English.
• Proficient in operating property management systems.

Responsibilities

• Assist guests with check-in and check-out procedures.
• Process reservations and handle guest requests.
• Maintain cleanliness and organization in the front desk area.

Skills

English proficiency

Customer service

Problem-solving

Cash handling

Education

High School Diploma or GED

Tools

Property management system

Job description

Extended Stay America is looking for a dedicated Guest Services Representative (GSR) in Temecula, California, to provide exceptional guest experiences. The GSR will assist guests with check-in and check-out, manage payments, and maintain the front office area while adhering to company policies.

The ideal candidate should have a high school diploma or GED, excellent English proficiency, and problem-solving skills to address guest-related issues. Join our team to enjoy competitive wages and a supportive working environment.