Guest Experience Specialist

Extended Stay America; California (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program

Discounts to major companies

Job summary

Extended Stay America is seeking a dedicated Guest Services Representative in California, Missouri. In this role, you'll ensure a positive guest experience through check-in and check-out processes, handle guest concerns, and maintain cleanliness throughout the hotel.

This position requires a high school diploma or equivalent, and the ability to communicate effectively in English. The company offers a weekly pay structure and various employee benefits, including vision insurance and a 401(k) savings plan.

Qualifications

• High School Diploma or GED; or related experience.
• Proficient operation of property management system technology.
• Understand and communicate in English.

Responsibilities

• Assist guests with check-in/check-out and payments.
• Maintain cleanliness in various hotel areas.
• Engage in cross-training in housekeeping and laundry.

Job description

Extended Stay America is seeking a dedicated Guest Services Representative in California, Missouri. In this role, you'll ensure a positive guest experience through check-in and check-out processes, handle guest concerns, and maintain cleanliness throughout the hotel.

This position requires a high school diploma or equivalent, and the ability to communicate effectively in English. The company offers a weekly pay structure and various employee benefits, including vision insurance and a 401(k) savings plan.