Guest Experience Specialist

Ulta Beauty; Redondo Beach (CA); On-site; USD 23,000 - 34,000; Full time

Job summary

Ulta Beauty in California is seeking a Guest Coordinator to engage guests, promote salon services, and drive in-store retail and service sales. You will support the Experience Manager and Assistants, handle bookings, answer guest inquiries, and contribute to a welcoming, efficient guest experience.

Ideal candidates have at least 1 year of relevant experience, strong communication, and the ability to build relationships. A high school diploma is preferred.

Qualifications

• High-school diploma preferred.
• 1 year of relevant work experience or equivalent education.
• Proficient with basic technology and sales skills.

Responsibilities

• Meet store goals for retail and service sales.
• Provide exceptional guest service in salon and sales floor.
• Handle sales, refunds and exchanges.
• Assist services team with bookings and guest records.
• Promote promotions and events to guests.
• Maintain store cleanliness and safety compliance.
• Attend trainings and support scheduling and team needs.

Skills

Tech proficiency

Sales skills

Customer relationships

Communication skills

Troubleshooting

Independent & team

Education

High school diploma

Tools

POS system

Apple devices

Booking system

Job description

Ulta Beauty in California is seeking a Guest Coordinator to engage guests, promote salon services, and drive in-store retail and service sales. You will support the Experience Manager and Assistants, handle bookings, answer guest inquiries, and contribute to a welcoming, efficient guest experience.

Ideal candidates have at least 1 year of relevant experience, strong communication, and the ability to build relationships. A high school diploma is preferred.