Guest Experience Specialist

Ulta Beauty; Daytona Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is hiring a Guest Coordinator to engage guests, promote salon and store services, and drive sales. This role supports the Experience Manager and Assistants with bookings, guest records, and events, while delivering exceptional customer service.

Responsibilities include greeting guests, handling transactions, answering calls, and ensuring a smooth, compliant operation. AHS diploma and 1 year experience preferred; strong communication is essential.

Qualifications

• HS diploma preferred and relevant work experience acceptable.
• Strong guest service, sales, and communication skills required.
• Ability to operate POS and scheduling tools with ease.

Responsibilities

• Greet guests and promote Ulta Beauty services and products.
• Handle sales, refunds, and exchanges with courtesy and accuracy.
• Answer calls, manage bookings, and support service providers.
• Inform guests about promotions and events to grow the services business.
• Maintain store cleanliness and assist with smooth salon flow.

Skills

Sales

Customer service

Communication

Tech proficiency

Teamwork

Education

High School Diploma

Tools

Point of Sale

Booking System

Job description

Ulta Beauty is hiring a Guest Coordinator to engage guests, promote salon and store services, and drive sales. This role supports the Experience Manager and Assistants with bookings, guest records, and events, while delivering exceptional customer service.

Responsibilities include greeting guests, handling transactions, answering calls, and ensuring a smooth, compliant operation. AHS diploma and 1 year experience preferred; strong communication is essential.