Guest Experience Coordinator

Ulta Beauty, Inc.; Glendora (CA); Sur place; USD 23 000 - 34 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Benefits package

Résumé du poste

Ulta Beauty is seeking a Guest Coordinator to engage with guests in-store and over the phone, promoting salon services and products. You will support the Experience Manager and help deliver an exceptional guest experience.

The role requires at least 1 year of relevant experience, a high school diploma (preferred), strong communication, and the ability to build lasting customer relationships while meeting sales goals.

Qualifications

• 1 year of relevant work experience or equivalent combination of education and relevant work experience
• Proficient with basic technology (POS, Apple devices, Services Booking System)
• Strong communication and ability to build customer relationships

Responsabilités

• Meet or exceed store goals for retail and service sales, and guest loyalty
• Provide exceptional guest service in-store and in the salon area
• Manage calls, bookings, guest records, and salon traffic flow
• Promote promotions and events and upsell salon services

Connaissances

Guest service

Sales

Communication

Teamwork

Formation

High school diploma (preferred)

Description du poste

Ulta Beauty is seeking a Guest Coordinator to engage with guests in-store and over the phone, promoting salon services and products. You will support the Experience Manager and help deliver an exceptional guest experience.

The role requires at least 1 year of relevant experience, a high school diploma (preferred), strong communication, and the ability to build lasting customer relationships while meeting sales goals.