Guest Experience Specialist

Peachtree Group Hospitality Management; Farmington Hills (MI); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

A hospitality management company in Michigan is seeking a Guest Service Agent responsible for processing check-ins and assisting guests. The role requires excellent communication and problem-solving skills to provide a high standard of service. Peachtree Group offers a comprehensive benefits package, including medical/dental coverage, a 401(k) match, and Paid Time Off, promoting a healthy work-life balance. If you’re passionate about hospitality and guest satisfaction, consider applying for this rewarding opportunity.

Qualifications

• Strong communication skills and a friendly demeanor.
• Ability to handle multiple tasks efficiently.
• Experience in customer service is preferred.

Responsibilities

• Process check-ins/outs and secure payments.
• Assist guests with reservations and requests.
• Anticipate guest needs and ensure satisfaction.

Job description

A hospitality management company in Michigan is seeking a Guest Service Agent responsible for processing check-ins and assisting guests. The role requires excellent communication and problem-solving skills to provide a high standard of service. Peachtree Group offers a comprehensive benefits package, including medical/dental coverage, a 401(k) match, and Paid Time Off, promoting a healthy work-life balance. If you’re passionate about hospitality and guest satisfaction, consider applying for this rewarding opportunity.