Guest Services Agent | Check-in Expert & Reservations Pro

Peachtree Group Hospitality Management; Wisconsin; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management is seeking a Guest Service Agent in Wisconsin to handle check-ins and check-outs, secure payment, verify billing, and assist guests with reservations and requests in a friendly, professional, and timely manner.

You will anticipate guest needs, exceed expectations, and uphold brand standards while delivering exceptional service. The role emphasizes accuracy, guest satisfaction, and smooth front-desk operations within our hospitality team.

Job description

Peachtree Group Hospitality Management is seeking a Guest Service Agent in Wisconsin to handle check-ins and check-outs, secure payment, verify billing, and assist guests with reservations and requests in a friendly, professional, and timely manner.

You will anticipate guest needs, exceed expectations, and uphold brand standards while delivering exceptional service. The role emphasizes accuracy, guest satisfaction, and smooth front-desk operations within our hospitality team.