Guest Experience Specialist (Check-ins & Reservations)

Peachtree Group Hospitality Management; Nashville (TN); Vor Ort; USD 2.066.000 - 2.755.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Zusammenfassung

Peachtree Group Hospitality Management in Nashville seeks a friendly Guest Service Agent to manage check-ins/outs, assist guests with reservations, and respond to requests while upholding brand standards. You will anticipate guest needs and provide exceptional service in a fast-paced environment.

The position offers a comprehensive benefits package including medical, dental, vision, disability, life insurance, a 401(k) with match, paid holidays, PTO, and access to an Employee Assistance Program

Qualifikationen

• Greet guests and provide frontline service
• Handle guest requests and inquiries with professionalism
• Assist with reservations and billing as needed

Aufgaben

• Process check-ins and check-outs accurately and efficiently
• Secure payments and verify/adjust guest billing
• Assist guests with reservations and special requests to ensure satisfaction

Jobbeschreibung

Peachtree Group Hospitality Management in Nashville seeks a friendly Guest Service Agent to manage check-ins/outs, assist guests with reservations, and respond to requests while upholding brand standards. You will anticipate guest needs and provide exceptional service in a fast-paced environment.

The position offers a comprehensive benefits package including medical, dental, vision, disability, life insurance, a 401(k) with match, paid holidays, PTO, and access to an Employee Assistance Program