Guest Experience & Reservations Specialist

Fairfield Inn Romulus

Romulus (MI)

On-site

USD 28,000 - 36,000

Full time

3 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
401(k) match
Paid Holidays
Paid Time Off
Employee Assistance Program
Employee Fund

Job summary

Fairfield Inn Romulus in Romulus, MI seeks a Guest Service Agent to handle check-ins and check-outs, secure payments, verify and adjust billing, and assist guests with reservations and requests in a friendly, professional, and timely manner. You will uphold brand standards to ensure guest satisfaction, anticipate needs, and provide creative solutions that exceed expectations.

The position offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a

Job description

Fairfield Inn Romulus in Romulus, MI seeks a Guest Service Agent to handle check-ins and check-outs, secure payments, verify and adjust billing, and assist guests with reservations and requests in a friendly, professional, and timely manner. You will uphold brand standards to ensure guest satisfaction, anticipate needs, and provide creative solutions that exceed expectations.

The position offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a

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