Guest Experience Specialist

Holiday Inn Express Washington DC Downtown; Washington (District of Columbia); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group is seeking a Guest Service Agent to provide friendly, professional service at our DC location. You will handle check-ins/check-outs, secure payments, and assist guests with reservations and requests while upholding brand standards.

We value proactive problem-solving and exceptional guest satisfaction, offering a supportive team environment with comprehensive benefits and growth opportunities.

Responsibilities

• Process check-ins and check-outs.
• Secure payment and verify/adjust billing.
• Assist guests with reservations and requests promptly.

Job description

Peachtree Group is seeking a Guest Service Agent to provide friendly, professional service at our DC location. You will handle check-ins/check-outs, secure payments, and assist guests with reservations and requests while upholding brand standards.

We value proactive problem-solving and exceptional guest satisfaction, offering a supportive team environment with comprehensive benefits and growth opportunities.