Guest Experience Specialist

Extended Stay America; Columbia Township (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Vision Insurance

401(k) Savings Plan

Employee Assistance Program

Employee Perks Program

Job summary

Extended Stay America is seeking a Guest Services Representative in Columbia Township, Missouri. The role involves providing excellent customer service, handling check-ins and check-outs, and maintaining cleanliness in the hotel. Ideal candidates should possess a high school diploma or GED, have strong English communication skills, and be able to resolve guest issues effectively. Benefits include weekly pay and a positive work environment.

Qualifications

• Must demonstrate commitment to providing the best guest experience.
• High School diploma or GED required.
• Proficient in English to interact effectively.

Responsibilities

• Assist guests with check-in and check-out processes.
• Handle guest issues through the 'Make it Right' process.
• Maintain cleanliness in various hotel areas.

Skills

English communication

Customer service

Problem-solving

Cash handling

Organizational skills

Education

High School Diploma or GED

Job description

Extended Stay America is seeking a Guest Services Representative in Columbia Township, Missouri. The role involves providing excellent customer service, handling check-ins and check-outs, and maintaining cleanliness in the hotel. Ideal candidates should possess a high school diploma or GED, have strong English communication skills, and be able to resolve guest issues effectively. Benefits include weekly pay and a positive work environment.