Guest Experience Specialist

Target; Bemidji (MN); On-site; USD 19,000 - 28,000; Full time

Job summary

Target is seeking a Guest Advocate to provide an easy and inspiring guest experience. You will greet guests, help locate products, and resolve issues while maintaining a friendly and efficient service standard.

Responsibilities include handling returns, scanning/bagging, and supporting Drive Up and online ordering. The role requires energy, teamwork, and the ability to work varied hours, including nights and weekends.

Qualifications

• Friendly, effective communication with guests and team members.
• Ability to adapt to a fast-paced, high-activity environment.
• Willingness to work varied shifts including nights and weekends.

Responsibilities

• Create an easy, inspiring guest experience at checkout and service areas.
• greet guests and help find items, resolve issues and upsell where appropriate.
• Handle returns/exchanges following Target policies and procedures.
• Scan and bag items accurately, maintain safety and cleanliness.
• Support OPU, Drive Up, and online ordering processes as needed.
• Maintain a positive, respectful attitude and assist teammates.

Skills

Guest interaction

Customer service

Communication

Teamwork

Flexibility

Problem solving

Multitasking

Tools

Handheld scanners

POS systems

Job description

Target is seeking a Guest Advocate to provide an easy and inspiring guest experience. You will greet guests, help locate products, and resolve issues while maintaining a friendly and efficient service standard.

Responsibilities include handling returns, scanning/bagging, and supporting Drive Up and online ordering. The role requires energy, teamwork, and the ability to work varied hours, including nights and weekends.