Guest Experience Specialist

Target; Fairfield (NJ); On-site; USD 25,000 - 37,000; Full time

Job summary

Target is hiring a Guest Advocate to greet guests, resolve issues, and help with checkout while delivering a friendly, efficient shopping experience. You will promote benefits, explain features, and guide guests through Order Pick-Up, Drive Up, and Wallet prompts.

The role emphasizes teamwork, adaptability, and a positive attitude in a fast-paced store environment, with flexible hours including nights and weekends. Training will cover policies, safety, and exceptional service.

Qualifications

• Excellent communication skills and friendly demeanor.
• Ability to help guests and resolve issues promptly.
• Strong attention to detail and multitasking.
• Willingness to learn and adapt to store processes.
• Comfort with using handheld scanners and store tech.

Responsibilities

• Create an easy, inspiring guest experience by greeting customers and assisting with needs.
• Help guests locate items and resolve issues for a smooth shopping experience.
• Explain and promote Target benefits, loyalty programs, and app features.
• Scan and bag items accurately; assist with returns and exchanges as needed.
• Maintain a clean, safe work area and support team members as required.

Job description

Target is hiring a Guest Advocate to greet guests, resolve issues, and help with checkout while delivering a friendly, efficient shopping experience. You will promote benefits, explain features, and guide guests through Order Pick-Up, Drive Up, and Wallet prompts.

The role emphasizes teamwork, adaptability, and a positive attitude in a fast-paced store environment, with flexible hours including nights and weekends. Training will cover policies, safety, and exceptional service.