Guest Experience Specialist

Target; Magnolia (TX); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is seeking a Guest Advocate to warmly greet guests, resolve questions, and guide shoppers through features like Drive Up and online ordering. You will help guests find products, explain benefits, enroll in loyalty programs, and ensure a quick, accurate checkout while maintaining a friendly, safe store environment.

The role emphasizes teamwork across shifts, adaptability to busy periods, and a strong customer-first mindset to create an easy, inspiring guest experience.

Qualifications

• Excellent communication and guest service skills.
• Positive, friendly attitude with a helpful approach.
• Ability to multitask in a fast-paced store environment.
• Willingness to learn about Target services and promotions.
• Ability to use handheld scanners and store technology.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by greeting and assisting guests at every interaction.
• Help guests find what they need and resolve issues to ensure a smooth shopping experience.
• Promote Target benefits, loyalty programs, and services to guests.
• Scan and bag items efficiently and accurately, while following safety and policy standards.
• Support teammates and adapt to changing store needs throughout the day.

Job description

Target is seeking a Guest Advocate to warmly greet guests, resolve questions, and guide shoppers through features like Drive Up and online ordering. You will help guests find products, explain benefits, enroll in loyalty programs, and ensure a quick, accurate checkout while maintaining a friendly, safe store environment.

The role emphasizes teamwork across shifts, adaptability to busy periods, and a strong customer-first mindset to create an easy, inspiring guest experience.