Guest Experience Specialist

Target; Houston (TX); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is seeking a Guest Advocate to create a welcoming guest experience. You will greet guests, assist with needs, and promote loyalty programs while handling transactions and digital services.

In a fast-paced environment, you will use handheld scanners and POS systems, help with Drive Up and order pickup, and maintain a clean work area while supporting teammates and ensuring safety protocols.

Qualifications

• Excellent guest interaction and communication skills.
• Ability to resolve guest questions quickly and professionally.
• Willingness to adapt to busy, physical work environment.

Responsibilities

• Greet guests and assist with needs to create a welcoming experience.
• Resolve guest concerns and promote loyalty programs.
• Scan and bag items, maintain accurate transactions.
• Assist with Order Pick-Up, Drive Up and online ordering.
• Maintain a clean, organized workspace and assist team members as needed.

Skills

Guest interaction

Communication

Problem solving

Teamwork

Flexible schedule

Attention to detail

Multi-frequency devices

Customer service

Tools

Handheld scanners

POS systems

Job description

Target is seeking a Guest Advocate to create a welcoming guest experience. You will greet guests, assist with needs, and promote loyalty programs while handling transactions and digital services.

In a fast-paced environment, you will use handheld scanners and POS systems, help with Drive Up and order pickup, and maintain a clean work area while supporting teammates and ensuring safety protocols.