Guest Experience Shift Leader

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 22,000; Full time

Job summary

United Dairy Farmers in Cincinnati seeks a Shift Leader to oversee daily guest service and store operations. You will lead by example, ensure safe, ethical, and efficient shifts, and supervise associates on duty. Must be able to perform alcohol/tobacco sales legally and maintain Hi Five standards.

Responsibilities include greeting guests, preparing DipSide items, operating POS and gas console, stocking shelves, and maintaining a clean, secure store environment.

Qualifications

• Must be legally qualified to conduct all sales transactions including alcohol and tobacco.
• Excellent guest service and communication skills.
• Ability to operate POS and gas console.
• Ability to comply with company policies and laws.

Responsibilities

• Provide the Hi Five Guest Experience to every Guest.
• Prepare DipSide items: shakes, sundaes, coffees, etc.
• Operate POS system and gas console accurately.
• Stock merchandise and keep areas clean and presentable.
• Maintain store security and prevent theft or drive-offs.
• Follow maintenance routines and report issues promptly.
• Assist with other duties as assigned.

Skills

Guest service

Communication

English proficiency

Cash handling

Safety compliance

Tools

POS terminal

Gas console

Job description

United Dairy Farmers in Cincinnati seeks a Shift Leader to oversee daily guest service and store operations. You will lead by example, ensure safe, ethical, and efficient shifts, and supervise associates on duty. Must be able to perform alcohol/tobacco sales legally and maintain Hi Five standards.

Responsibilities include greeting guests, preparing DipSide items, operating POS and gas console, stocking shelves, and maintaining a clean, secure store environment.