Guest Experience Lead — Shift Supervisor (Full-Time)

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 22,000; Full time

Job summary

United Dairy Farmers in Cincinnati is seeking a Shift Leader to deliver the Hi Five Guest Experience. You will supervise the team, ensure outstanding service, and support smooth store operations during your shift.

Responsibilities include handling transactions, preparing DipSide items, maintaining stock and cleanliness, and enforcing safety and company policies. Alcohol and tobacco sales compliance is required by state law.

Qualifications

• Ability to communicate effectively in English.
• Basic math and cash-handling skills.
• Ability to work across 1st-3rd shifts.

Responsibilities

• Provide the Hi Five Guest Experience to every Guest.
• Prepare shakes, sundaes, and other DipSide items.
• Operate POS and gas console accurately and efficiently.
• Stock shelves and maintain clean, presentable store areas.
• Ensure safe, ethical operation and compliance with policies.

Skills

Customer service

Leadership

Cash handling

POS operation

Alcohol sales

Job description

United Dairy Farmers in Cincinnati is seeking a Shift Leader to deliver the Hi Five Guest Experience. You will supervise the team, ensure outstanding service, and support smooth store operations during your shift.

Responsibilities include handling transactions, preparing DipSide items, maintaining stock and cleanliness, and enforcing safety and company policies. Alcohol and tobacco sales compliance is required by state law.