Shift Leader: Guest Experience & Ops

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 12,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader in Cincinnati, OH. The role focuses on delivering the Hi Five guest experience, assisting guests, and leading the team during assigned shifts.

You will manage cash, operate the POS system, and ensure safe, ethical operation under company policies. Responsibilities include greeting guests, preparing DipSide items, monitoring stock, and maintaining clean, secure store conditions.

Qualifications

• Must provide outstanding guest service per The Hi Five experience.
• Ability to speak, hear and understand English well to communicate with guests.
• Compliance with all laws and company policies during shifts.

Responsibilities

• Greet guests and ensure the store is prepared for guests at all times.
• Prepare DipSide items and manage ice cream/yogurt products.
• Efficient operation of POS and gas console for transactions.

Skills

Customer service

Communication

English proficiency

Cash handling

Team collaboration

Tools

POS system

Gas console

Job description

United Dairy Farmers is seeking a Shift Leader in Cincinnati, OH. The role focuses on delivering the Hi Five guest experience, assisting guests, and leading the team during assigned shifts.

You will manage cash, operate the POS system, and ensure safe, ethical operation under company policies. Responsibilities include greeting guests, preparing DipSide items, monitoring stock, and maintaining clean, secure store conditions.