Guest Experience & Service Coordinator

Ulta Beauty; Dublin (CA); Vor Ort; USD 23.000 - 34.000; Vollzeit

Benefits dieser Stelle

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Zusammenfassung

Ulta Beauty seeks a Guest Coordinator to engage guests, promote salon and store services, and support service providers with bookings and guest experiences. Emphasizes strong guest service, product knowledge, and teamwork to drive sales and a 360-degree guest experience.

Role requires flexible scheduling, ability to work across store areas, and adherence to company policies. Opportunities include growth within a leading beauty retailer with comprehensive benefits.

Qualifikationen

• Proficient with basic technology (POS, devices, booking system).
• Demonstrate competency in sales, products and service.
• Ability to build and maintain strong customer relationships.
• Strong communication skills.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

Aufgaben

• Engage with guests in-store, over the phone, and promote Ulta Beauty services.
• Assist with service bookings, guest records, and salon traffic flow.
• Promote current promotions and events; invite guests to try services.
• Support service providers with daily appointment pages and rebooking.
• Book appointments for services and in-store events to deliver a great guest experience.
• Stay informed on trends and products to better serve guests.
• Maintain regular attendance and store cleanliness.

Kenntnisse

Basic tech proficiency

Sales & service competency

Customer relationships

Strong communication

Troubleshooting

Independent & team work

Ausbildung

High school diploma preferred

Tools

POS system

Apple devices

Services Booking System

Jobbeschreibung

Ulta Beauty seeks a Guest Coordinator to engage guests, promote salon and store services, and support service providers with bookings and guest experiences. Emphasizes strong guest service, product knowledge, and teamwork to drive sales and a 360-degree guest experience.

Role requires flexible scheduling, ability to work across store areas, and adherence to company policies. Opportunities include growth within a leading beauty retailer with comprehensive benefits.