Guest Experience Server – Elevated Dining & Pairings

Soho House & Co.; Nashville (TN); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health care

401K

Paid time off

Career development

Team events

Meal provided

Job summary

Soho House & Co. in Nashville is seeking a Server who will understand and educate members and guests on menu items, allergies, and specials, delivering an elevated dining experience in line with Soho House Service Standards.

You will enter orders into the POS, coordinate with FOH/BOH, and support the team through pre- and post-service duties while maintaining a hospitable, calm demeanor under pressure. This role requires strong knowledge of the menu, a proactive attitude, and the ability to

Qualifications

• 2+ years experience in a similar server/FOH role.
• Hospitable, approachable and passionate about guest service.
• Ability to work flexible shifts including weekends and holidays.
• Ability to follow training schedules and Club School procedures.

Responsibilities

• Build professional relationships with coworkers and management.
• Elevate dining experience by discussing specials and pairings to drive sales.
• Communicate allergies or red flags to manage risk.
• Complete end-of-shift reports and obtain sign-off by management.
• Adhere to health, safety and company policies; ensure proper plating and service.

Skills

Customer service

Hospitality mindset

Team player

Problem solving under pressure

Tools

POS systems

Job description

Soho House & Co. in Nashville is seeking a Server who will understand and educate members and guests on menu items, allergies, and specials, delivering an elevated dining experience in line with Soho House Service Standards.

You will enter orders into the POS, coordinate with FOH/BOH, and support the team through pre- and post-service duties while maintaining a hospitable, calm demeanor under pressure. This role requires strong knowledge of the menu, a proactive attitude, and the ability to