Elevated Server: Guest Experience & Pairings

Soho House & Co

West Hollywood (CA)

On-site

USD 17,000 - 28,000

Full time

9 hours ago

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Benefits offered by this job

Health care

401K with match

Paid time off

Career development

Team events

Meals provided on duty

Job summary

Soho House in West Hollywood is seeking a Server who can educate members and guests on menu items and allergies, while delivering an elevated, friendly dining experience in line with Soho House Service Standards. You will collaborate with FOH/BOH, enter orders accurately in POS, and support teammates during service.

The role requires at least 2 years in a similar capacity and a passion for hospitality. Join a dynamic team in a luxury club setting.

Qualifications

Minimum of 2+ years’ experience in similar capacity.
Able to thrive in fast-paced, high-volume environments and solve problems under pressure.
Hospitable, approachable, passionate about customer service and respectful to colleagues and guests.
Able to follow training and perform to Club School standards.
Able to work flexible shifts including weekends and holidays.

Responsibilities

Develop and maintain professional relationships with coworkers and management and complete checklists on all trained processes.
Elevate the dining experience by offering food and drink pairing options and discuss specials to drive sales with excellent service.
Communicate allergy information to Management and Executive Chef to prevent risks.
Complete end-of-shift checkout reports and obtain management sign-off.
Adhere to health and safety policies and company procedures and local laws.
Ensure orders are plated and served correctly to members/guests.
Assist runners and bussers to support all table orders and service bars.
Maintain server alley and bar area, and keep silverware and glassware clean.