Guest Experience Server — Elevate Dining in a Fast-Paced Club

Soho House; North Dakota; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health care + 401K

Paid time off

Career development

Soho Impact

Job summary

Soho House is seeking a Server to deliver elevated dining experiences, educate guests on menu items and accommodate allergies. You will enter orders accurately into the POS, collaborate with FOH and BOH, and uphold Soho House Service Standards.

Ideal candidates have 2+ years in a similar role, thrive in fast-paced environments, and are passionate about hospitality. Flexibility for weekends and holidays is required; training is provided to support career growth.

Qualifications

• Minimum of 2+ years’ experience in similar capacity.
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
• Must be able to demonstrate competency as outlined in the training schedule and Club School.
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
• Ability to take direction, work in a team environment and autonomously.
• Tips certified and POS knowledge

Responsibilities

• Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School
• Elevate dining with food and drink pairings; discuss specials to drive sales per Soho House Standards
• Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk
• Complete all check out reports at the end of each shift and have it double checked and signed by management
• Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable
• Ensure food orders are plated and served correctly
• Assist runners and bussers with expo and service bar tickets
• Clean and stock server alley and bar area
• Knowledge of the menu, with the ability to make suggestions
• Performs other duties as assigned by supervisor/manager

Skills

2+ years exp

High-volume

Hospitable

Customer service

POS knowledge

Flexible shifts

Job description

Soho House is seeking a Server to deliver elevated dining experiences, educate guests on menu items and accommodate allergies. You will enter orders accurately into the POS, collaborate with FOH and BOH, and uphold Soho House Service Standards.

Ideal candidates have 2+ years in a similar role, thrive in fast-paced environments, and are passionate about hospitality. Flexibility for weekends and holidays is required; training is provided to support career growth.