Guest-First Server: Elevate Dining Experience

Soho House & Co.

New York (NY)

On-site

USD 40,000 - 70,000

Full time

6 days ago

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Benefits offered by this job

Health Care + 401K

Paid Time Off

Career Development

Learning & Development

Team Events

Team meal

Job summary

Soho House in New York seeks an experienced Server to educate members on menu items and allergies while delivering an elevated dining experience. You will enter orders into the POS accurately, collaborate with FOH/BOH teams, and maintain exceptional service under pressure.

The ideal candidate has at least 2 years in a similar role, thrives in fast-paced environments, and is hospitality-focused with a friendly, professional demeanor.

Qualifications

Minimum 2+ years’ experience in a server or similar role.
Ability to remain calm and solve problems under pressure.
Hospitable, approachable, and customer-service oriented.
Flexible shifts including weekends and holidays.
Tips certified and POS knowledge.

Responsibilities

Develop and maintain professional relationships with members and management.
Educate guests on menu items and allergies to ensure safe, enjoyable dining experiences.
Enter orders into the POS accurately and promptly.
Collaborate with FOH and BOH to ensure seamless service.
Complete shift reports and have them reviewed by management.
Assist runners and bussers with expo and service bar tickets when needed.
Maintain cleanliness and stock in server area; keep silverware and glassware polished.

Skills

Customer service

Teamwork

Calm under pressure

Hospitality

POS knowledge

Tools

POS system

Job description

The ideal candidate has at least 2 years in a similar role, thrives in fast-paced environments, and is hospitality-focused with a friendly, professional demeanor.

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