Guest Experience Security Ambassador

Live! Casino Hotel; Greensburg (Westmoreland County); On-site; USD 30,000 - 45,000; Full time

Job summary

Live! Casino Hotel is seeking a Security Ambassador to ensure guest safety and security while providing excellent customer service. Responsibilities include greeting guests, checking ID cards, managing disputes, and responding to emergencies. Candidates should have 1-2 years of security experience, a valid driver's license, and be able to perform under pressure. The role involves working in a high-energy casino environment, ensuring a comfortable experience for all guests.

Qualifications

• 1-2 years' experience in security with a focus on guest service preferred.
• Must have a valid driver's license.
• Ability to perform duties under frequent time pressure.

Responsibilities

• Ensure the safety and security of guests and team members.
• Greet guests and check ID cards at entry.
• Resolve complaints and notify management of unusual events.

Skills

Ability to write reports

Good customer service skills

Ability to multi-task

Alertness

Dexterity

Education

High school diploma or GED equivalent

Job description

Live! Casino Hotel is seeking a Security Ambassador to ensure guest safety and security while providing excellent customer service. Responsibilities include greeting guests, checking ID cards, managing disputes, and responding to emergencies. Candidates should have 1-2 years of security experience, a valid driver's license, and be able to perform under pressure. The role involves working in a high-energy casino environment, ensuring a comfortable experience for all guests.