Guest-First Security & Safety Ambassador

Live! Casino & Hotel; Maryland; On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Comprehensive health benefits

Free parking

Discounted meals

Annual merit-based pay increases

Job summary

Live! Casino & Hotel in Maryland is seeking a Security Ambassador to ensure a safe and pleasant experience for guests. The role involves greeting guests, monitoring IDs, and maintaining a secure environment.

Candidates should have a high school diploma or equivalent and ideally possess up to 2 years of related security experience. Join a vibrant team within a fast-paced casino environment with ample opportunities for career development!

Qualifications

• 0 to 2 years of security experience focused on guest service preferred.
• Must be able to obtain and maintain necessary licensing as mandated by the Maryland Lottery and Gaming Control Agency.

Responsibilities

• Greet guests warmly and ensure their comfort.
• Check ID cards of guests entering the property.
• Interact with the public professionally.
• Assist with disputes and notify supervisors of incidents.
• Monitor traffic in valet and parking areas.

Skills

Customer service skills

De-escalation skills

Ability to multitask

Empathy to patrons

Communication skills

Education

High school diploma or GED equivalent preferred

Job description

Live! Casino & Hotel in Maryland is seeking a Security Ambassador to ensure a safe and pleasant experience for guests. The role involves greeting guests, monitoring IDs, and maintaining a secure environment.

Candidates should have a high school diploma or equivalent and ideally possess up to 2 years of related security experience. Join a vibrant team within a fast-paced casino environment with ample opportunities for career development!