Guest Experience & Security Ambassador

Live! Casino & Hotel Philadelphia; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive health coverage

Free Basic Life Insurance

Free Short Term & Long-Term Disability

Retirement Savings with Company Match

Generous Bonus Structure

Annual Merit/Goal Based Pay Increases

Tuition Reimbursement

Free parking

Free food and discounted meals

Exclusive Discounts on Travel, Services, Goods and Entertainment

Job summary

Live! Casino & Hotel Philadelphia is seeking a Security Ambassador to ensure the safety and security of guests and team members while providing excellent customer service. Ideal candidates are vigilant, hardworking, and possess strong communication skills.

Responsibilities include greeting guests, monitoring ID cards, managing traffic, and responding to emergencies. A high school diploma is preferred, along with 0-2 years of security experience. We offer comprehensive health coverage and numerous perks.

Qualifications

• Zero to two years of experience in security focusing on guest service.
• Must have a valid driver's license.
• Ability to read/write memos and reports.

Responsibilities

• Ensure safety of guests and team members.
• Greet guests warmly and professionally.
• Provide assistance and directions to guests.

Skills

Communication skills

Ability to multitask

Customer service skills

De-escalation skills

Ability to perform duties under time pressure

Education

High school diploma or GED equivalent

Job description

Live! Casino & Hotel Philadelphia is seeking a Security Ambassador to ensure the safety and security of guests and team members while providing excellent customer service. Ideal candidates are vigilant, hardworking, and possess strong communication skills.

Responsibilities include greeting guests, monitoring ID cards, managing traffic, and responding to emergencies. A high school diploma is preferred, along with 0-2 years of security experience. We offer comprehensive health coverage and numerous perks.