Guest Experience & Sales Pro – Commission-Driven

European Wax Center, Inc.; West Chester (Chester County); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Paid time off

Employee discount

Job summary

European Wax Center, Inc. in West Chester is seeking a Sales & Guest Experience Associate to welcome guests, assess skincare goals, and recommend waxing services, packages, and retail products to keep them returning.

Your upbeat personality and sales skills drive commissions as you build repeat visits. You will serve as a key holder, open and close the center, book appointments, and handle front desk operations while staying on-brand.

Qualifications

• One year of service or retail experience.
• Sales experience strongly preferred.
• Proactive, adaptable problem solver and positive team player.
• Exceptional interpersonal and communication skills.
• Comfortable using point-of-sale systems and computers.

Responsibilities

• Sell service packages, memberships, and retail products to guests and prebook their next visit.
• Own your individual sales goals and performance metrics; meeting goals increases commission.
• Learn guests’ needs, preferences, and skincare goals, and recommend services and products.
• Know services, packages, promotions, and retail line to clearly explain benefits of waxing regularly.
• Greet guests, book appointments, and resolve questions or concerns professionally.

Skills

Sales experience

Customer service

Team player

Tools

POS systems

Computers

Job description

European Wax Center, Inc. in West Chester is seeking a Sales & Guest Experience Associate to welcome guests, assess skincare goals, and recommend waxing services, packages, and retail products to keep them returning.

Your upbeat personality and sales skills drive commissions as you build repeat visits. You will serve as a key holder, open and close the center, book appointments, and handle front desk operations while staying on-brand.