Guest Experience & Sales Associate (Commission)

European Wax Center, Inc.; Marietta (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

European Wax Center, Inc. is seeking a Guest Service/Sales Associate to create a welcoming environment for guests. You will greet guests, understand their skincare goals, and explain wax pass options and promotions to drive sales.

Maintain a clean front desk area and collaborate with the team to deliver outstanding service. The role emphasizes customer interaction, adaptability to different personalities, and ongoing training to stay current on products and sales techniques.

Qualifications

• 1 year of related service or retail experience.
• Strong interpersonal and communication skills for guest interactions.
• Ability to adapt to varying guest personalities and stay calm under pressure.

Responsibilities

• Greet guests with a friendly demeanor to set a positive tone.
• Engage guests to understand needs, skincare goals and preferences.
• Educate guests on wax pass options, promotions, and prebooking benefits.
• Uphold Artemis Wax standards and resolve guest inquiries promptly.
• Maintain an organized front desk and lobby area per brand standards.
• Support colleagues with product knowledge and team collaboration.
• Participate in ongoing training to stay current on brand knowledge and sales techniques.

Skills

Customer service

Interpersonal communication

Sales experience

Communication skills

Tools

POS systems

Computer technology

Job description

European Wax Center, Inc. is seeking a Guest Service/Sales Associate to create a welcoming environment for guests. You will greet guests, understand their skincare goals, and explain wax pass options and promotions to drive sales.

Maintain a clean front desk area and collaborate with the team to deliver outstanding service. The role emphasizes customer interaction, adaptability to different personalities, and ongoing training to stay current on products and sales techniques.