Guest Experience & Ops Leader: Build Teams, Drive Growth

Cooper Connect; King George (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance Contribution

Paid Vacation

Tuition Discounts at Over 100 Colleges

Never work on Sundays

Job summary

Chick-fil-A King George is seeking a passionate Restaurant Operations Manager to lead daily front-of-house and back-of-house activities in a fast-paced, team-oriented setting. You will drive operational excellence, mentor leaders, and uphold Chick-fil-A’s values while delivering remarkable guest experiences.

With 2+ years of restaurant leadership and a proven ability to grow teams and improve financial performance, you will shape a culture of accountability, safety, and servant leadership that

Qualifications

• 2+ years of restaurant leadership experience, preferably in a high-volume environment.
• Proven ability to develop teams and drive operational results.
• Strong understanding of restaurant operations and financial performance.
• Self-motivated, organized, and proactive problem solver.
• Passion for servant leadership and Chick-fil-A's values.

Responsibilities

• Oversee Front of House operations, ensuring standards and guest experience.
• Identify, coach, and develop future leaders while building leadership pipeline.
• Inspire and empower team members with clear expectations and feedback.
• Maintain safety and cleanliness, ensuring compliance with procedures.
• Drive guest experience by creating a culture of hospitality and continuous improvement.
• Partner with owners and leaders to manage labor costs and growth.

Skills

Restaurant leadership

Team development

Guest experience

Financial awareness

Safety & compliance

Job description

Chick-fil-A King George is seeking a passionate Restaurant Operations Manager to lead daily front-of-house and back-of-house activities in a fast-paced, team-oriented setting. You will drive operational excellence, mentor leaders, and uphold Chick-fil-A’s values while delivering remarkable guest experiences.

With 2+ years of restaurant leadership and a proven ability to grow teams and improve financial performance, you will shape a culture of accountability, safety, and servant leadership that