Kitchen Operations Manager

Chick-fil-A; Stafford (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Leadership development

Scholarship opportunities

Sundays off

Job summary

Chick-fil-A is seeking a Kitchen Operations Manager to lead the Back of House, ensuring high-quality food, safety, and efficient kitchen operations. You will mentor staff, uphold brand standards, and drive a positive, fast-paced work environment.

The role emphasizes servant leadership, coaching abilities, and a passion for training others, with opportunities for career growth and ongoing leadership development in a community-focused setting.

Qualifications

• Demonstrated leadership in a fast-paced kitchen or food-service setting.
• Strong focus on food safety, cleanliness, and quality standards.
• Experience coaching and developing back-of-house staff.

Responsibilities

• Lead the Back of House (BOH) team to deliver high-quality food with speed and care.
• Monitor and enforce food safety, cleanliness, and operational procedures.
• Oversee food prep, cooking, and line operations efficiently.
• Mentor BOH staff and foster a positive, productive kitchen culture.
• Ensure brand standards for presentation and quality are consistently met.
• Set tone for team pace and energy during each shift.
• Manage inventory, kitchen organization, and waste tracking.
• Assist with scheduling and BOH staff development; open/close and act as key holder.

Skills

Leadership

Coaching

Food safety

Team development

Communication

Operations management

Job description

Kitchen Operations Manager

Our Kitchen Operations Manager plays a crucial leadership role at Chick-fil-A, overseeing back-of-house operations with excellence, efficiency, and care. This team member exemplifies our core values through servant leadership, consistent performance, and a deep passion for food quality, safety, and team development.

The ideal candidate is a self-starter with strong coaching and mentoring abilities, thrives in a fast-paced kitchen environment, and brings prior supervisory or culinary experience. They lead with purpose and set the tone for a clean, safe, and high-performing kitchen.

Position Type:

• Full-Time or Part-Time
• Includes Early Morning, Day, Evening, and Saturday Availability
• Closed on Sundays

What We Offer:

• A team-oriented, fast-paced work environment
• Competitive pay
• Flexible scheduling
• Ongoing leadership and professional development
• Hands-on training from experienced Operators and Leaders
• Career growth opportunities in restaurant leadership
• Scholarship opportunities
• Sundays off to rest and recharge

Key Responsibilities:

• Lead the Back of House (BOH) team to deliver high-quality food with accuracy, speed, and care
• Monitor and maintain food safety standards, cleanliness, and operational procedures at all times
• Execute food prep, cooking, and kitchen line operations efficiently
• Mentor and coach BOH team members, creating a positive and productive kitchen culture
• Ensure compliance with Chick-fil-A’s brand standards for food presentation and quality
• Set the tone for team pace and energy during each shift
• Manage inventory, kitchen organization, and waste tracking
• Assist with scheduling, shift leadership, and BOH staff development
• Open or close the kitchen and act as key holder as needed

What Were Looking For:

• A servant-hearted leader who takes pride in serving guests through quality food
• Previous kitchen leadership or food service management experience preferred
• Strong attention to detail and commitment to food safety and cleanliness
• High level of urgency and efficiency without sacrificing quality
• Great communication and team-building skills
• Reliable transportation and the ability to thrive in a physically active environment
• A passion for training and developing others in their culinary journey
• Flexibility to adapt and lead in high-volume settings

Most Chick-fil-A® restaurants are independently owned and operated. Employment decisions, benefits, and policies are determined by individual Operators.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.