Guest Experience Operations Manager – Fun Center

Stars and Strikes Family Entertainment Centers; Stone Mountain (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health & 401k Benefits for Eligible Team Members

Bonuses

Free bowling, laser tag & gameplay

Monthly rewards

Company-wide contests

Job summary

Stars and Strikes Family Entertainment Centers in Stone Mountain, Georgia, is seeking an experienced Operations Manager to oversee daily operations in food & beverage, bowling, and arcade. The ideal candidate should have 1-2 years of management experience, preferably in hospitality or food service, and be prepared to work a flexible schedule including weekends and holidays.

This role involves creating a fun atmosphere for guests, managing team members through training and coaching, and ensuring compliance with safety and HR policies. We offer opportunities for advancement and a supportive team environment where fun and community involvement are encouraged.

Qualifications

• 1-2 years of management experience is required.
• Experience in Hospitality and/or Food & Beverage is a plus.
• Must be willing to work a flexible schedule, including weekends and holidays.

Responsibilities

• Create an exciting and fun atmosphere for guests and team.
• Assist in hiring, training, coaching, developing, scheduling, and evaluating team members.
• Adhere to core standards, HR policies, training, safety requirements.
• Drive best practices and lead process improvement.
• Address service or customer operational issues.

Skills

Management experience

Hospitality/Food & Beverage experience

Flexible scheduling

Job description

Stars and Strikes Family Entertainment Centers in Stone Mountain, Georgia, is seeking an experienced Operations Manager to oversee daily operations in food & beverage, bowling, and arcade. The ideal candidate should have 1-2 years of management experience, preferably in hospitality or food service, and be prepared to work a flexible schedule including weekends and holidays.

This role involves creating a fun atmosphere for guests, managing team members through training and coaching, and ensuring compliance with safety and HR policies. We offer opportunities for advancement and a supportive team environment where fun and community involvement are encouraged.