Operations Manager

Stars and Strikes Family Entertainment Centers; Irmo (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & 401(k) benefits

Bonuses

Free bowling, laser tag & gameplay

Monthly rewards

Company-wide contests

Job summary

Stars and Strikes Family Entertainment Centers is looking for an Operations Manager in Irmo, South Carolina, to lead a dynamic team in a high-volume entertainment setting. Responsibilities include overseeing daily operations across food & beverage, bowling, and arcade areas while ensuring guest satisfaction.

The ideal candidate will have 1-2 years of management experience, preferably in hospitality. The company offers numerous perks including health & 401(k) benefits, bonuses, and opportunities for advancement within a family-owned business.

Qualifications

• 1-2 years of management experience required.
• Experience in Hospitality and/or Food & Beverage is a plus.
• Willingness to work a flexible schedule, including weekends and holidays.

Responsibilities

• Create an exciting and fun atmosphere for guests and team members.
• Assist in hiring, training, coaching, and evaluating team members.
• Ensure adherence to core standards and HR policies.

Skills

Management experience

Hospitality experience

Flexibility

Job description

Stars and Strikes Family Entertainment Center is seeking an experienced Operations Manager who is ready to be part of a high volume, fast-paced Entertainment Center. Our Operations Manager needs to be an individual who can lead and manage a team while overseeing daily operations across our three businesses: food & beverage, bowling, and arcade. As Operations Manager you will assist the GM and AGM in staffing and training team members, overseeing operations and guest experience in all service areas, and ensuring we deliver an exceptional product.

What we’re looking for:

• 1-2 years of management experience
• Experience in Hospitality and/or Food & Beverage is a plus
• Willingness to work a flexible schedule, including weekends and holidays

Responsibilities:

• Create an exciting and fun atmosphere to ensure a great experience for guests and team
• Assist in hiring, training, coaching, developing, scheduling, and evaluating team members
• Adhere to core standards, HR policies, training, and safety requirements
• Drive best practices through the organization and lead process improvement
• Address service or customer issues of an operational nature

Why join our team?

• With continued expansion throughout the Southeast, there are many opportunities for advancement within the company.
• We are a family‑owned business and consider our team members part of our family.
• We encourage team members to continue their training by providing online resources.
• We provide opportunities for all team members to give back to the community.
• We encourage team members to have fun while they work.
• We work together as a team and succeed as a team.

Perks We Offer:

• Health & 401(k) benefits for eligible team members
• Bonuses
• Free bowling, laser tag & gameplay
• Monthly rewards
• Company-wide contests

Stars and Strikes is an Equal Opportunity Employer.